Please verify that all information is correct before proceeding.
As soon as an order is placed, the cancellation fee is $4. Cancellations in under 8 hours will not be refunded.
Pick up Orders:
Orders not picked up by the specified date will not be refunded and products will not be kept.
Please contact us at least 24 hours in advance to cancel your order and to receive a full refund (for all products on our online store, except for celebration cakes). Cancellations in under 24 hrs will only receive 50% refund.
Celebration cakes require at least 48 hours advance notice for cancellations and partial/full refund. We reserve the right to only refund 50% if your cake is already in production. Cancellations in under 48 hours will not be refunded. As we need to ensure your cakes will be made in a timely manner, early preparation will sometimes be required, and as a result, we may not be able to make some adjustments (i.e. flavour change, or colour/design change, etc.)